1. Introduction

Welcome to Gulf Cable & Electrical Industries Group Co. K.S.C.P. ("Gulf Cable," "we," "our," or "us"). We respect your privacy and are committed to protecting your personal data. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website at https://www.gulfcable.com/ (the "Website"), use our Login Center, submit inquiries, or interact with our procurement services.

Please read this Privacy Policy carefully. By accessing or using our Website, you consent to the data practices described in this policy.

2. Information We Collect

We may collect personal and non-personal information about you in a variety of ways:

A. Information You Provide to Us

We collect information that you voluntarily provide to us when you:

  • Fill out Contact or Inquiry Forms: When asking about our products, we may collect your name, company name, email address, telephone number, fax number, and any details included in your message.
  • Use the Login Center / Procurement Portal: If you register for an account or interact with our procurement platform, we may collect login credentials, corporate details, job titles, and transactional data.
  • Apply for a Career: Information provided in your CV/Resume and cover letter if applying for a job.

B. Automatically Collected Information

When you access the Website, our servers automatically record information that your browser sends. This data may include:

  • Your IP address.
  • Browser type and version.
  • Operating system.
  • Pages viewed, time spent on pages, and dates/times of your visits.
  • Device information.

3. How We Use Your Information

We use the information we collect to operate our business and provide you with seamless services. Specifically, we use your data to:

  • Respond to your inquiries, customer service requests, and technical support needs.
  • Process procurement requests, orders, and business transactions.
  • Manage your account within our Login Center.
  • Improve, personalize, and expand our Website's functionality and user experience.
  • Analyze website traffic and usage trends.
  • Communicate with you regarding product updates, industry news, or company announcements (you may opt-out at any time).
  • Comply with legal obligations, resolve disputes, and enforce our agreements.

4. Disclosure of Your Information

We do not sell, trade, or rent your personal identification information to others. We may share your information in the following situations:

  • Service Providers: We may share data with trusted third-party vendors who assist us in operating our website, conducting our business, or servicing you (e.g., hosting providers, IT support, analytics tracking), provided those parties agree to keep this information confidential.
  • Legal Requirements: We may disclose your information where required by law, court order, or governmental regulations, or if we believe such action is necessary to protect the rights, property, or safety of Gulf Cable, our customers, or others.
  • Business Transfers: In the event of a merger, acquisition, or asset sale, your personal information may be transferred as a business asset.

5. Cookies and Tracking Technologies

Our Website uses "cookies" and similar tracking technologies to enhance user experience. Cookies are small files placed on your device that help us remember your preferences, understand how you navigate the site, and keep your session secure.

  • You can choose to set your web browser to refuse cookies or to alert you when cookies are being sent. If you do so, note that some parts of the Website (such as the Login Center) may not function properly.

6. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no data transmission over the Internet or electronic storage system is 100% secure. While we strive to use commercially acceptable means to protect your personal data, we cannot guarantee its absolute security.

7. Data Retention

We will retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy, or as required by applicable laws and regulations (such as for tax, accounting, or legal compliance purposes).

8. Your Privacy Rights

Depending on your jurisdiction, you may have certain rights regarding your personal data, including the right to:

  • Request access to the personal data we hold about you.
  • Request correction of inaccurate or incomplete data.
  • Request deletion of your personal data.
  • Object to or restrict the processing of your data.

To exercise any of these rights, please contact us using the details provided below.

9. Third-Party Websites

Our Website may contain links to third-party websites. This Privacy Policy does not apply to those external sites. We encourage you to review the privacy policies of any third-party websites you visit, as we are not responsible for their content or privacy practices.

10. Changes to This Privacy Policy

We reserve the right to update or change our Privacy Policy at any time. Any changes will be posted on this page with an updated "Last Updated" date. We encourage you to review this Privacy Policy periodically for any modifications.

11. Contact Us

If you have any questions, comments, or concerns about this Privacy Policy or our data practices, please contact us at:

Gulf Cable & Electrical Industries Group Co. (K.S.C.P.)

Corporate Office: Sulaibiya Area No. 1, Khalaf Al-Ahmar Street, Opposite to KPTC Warehouse, Sulaibiya Industrial Area

Postal Address: PO Box 1196, Safat 13012, Kuwait

Email: info@gulfcable.com

Phone: +965 - 24645500

Fax: +965 - 24675305 / 24675850