Quality is a hallmark of our business:
Quality has always been our top priority and to meet costumer’s expectations has been our prime objective; the very basis on which we earned the confidence of our clientele. It is this concern and commitment, rather than just sell of product, has given us a distinct image and competitive advantage.
Since January 1997, we apply ISO: 9001 Quality Assurance System.The salient features of this system include:
- Well defined and documented system comprising of System manual, Operating procedures, Work instructions, Quality Assurance plans, Material specifications, work specifications, Design guidelines, & traceability system.
- Sound vender development and approval system
- Systematic scrutiny of customer requirements and internal communication to integrate the same into product
- Through incoming material inspection
- Round the clock process check at defined points and frequencies
- 100% testing before any product leaves our premises
- Well established customer interface
AS A PHILOSOPHY, OUR COMMITEMENT TO CUSTOMERS DOES NOT END WITH A SALE
We have developed and established communication channels with our customers through which, we constantly get updates and feedback on their stated / implied needs, requirements and problems. Based on this information, we have devised new modalities to provide better service to our valued customers. Thus, we not only provide Quality Products, but also offer a host of related services before and after the sale.
These include:
- Application Engineering services for the selection of appropriate product best suiting the end users requirement.
- Design and development of product tailored to meet specific requirements of the client.
- Helping customers understand the product intricacies and its performance level.